Senior Trainer Maintenance

ref: TRL0112  Department: Customer Support

Summary of Position

To support L-3 TRL business divisions in providing and delivering training to customers on the operation and maintenance of TRL products.

Main duties of this position

• Develop, in conjunction with the engineering and support departments, suitable training courses and packages in line with customer’s requirements. 
• Assist and advise on the preparation of handbooks and documentation to ensure full compatibility with training.
• Carry out the training of customer’s staff, and TRL internal staff, on TRL products. Training will be delivered either at TRL sites or customer’s sites, both in the UK and overseas. 
• Design, prepare and produce training packages at appropriate level which can be supplied to customers to allow some ‘on the job’ training.
• Provide advice and support on product training matters to all business divisions.
• Work with other members of the ILS, Project, and Support teams to build up and improve the training capability within TRL.
• Carry out analysis on training needs using techniques such as Training Needs Analysis, Training Specific Task Analysis, Training Options, Gap Analysis.
• Assist with training plans, and provide data as needed, at bid stage.
• Assist with the preparation of tender documentation.

 

Qualifications, Skills and Experience

• Extensive experience and knowledge of RF communications.
• Experience of providing successful training in high technology professional and/or military products.
• Successful completion of IPC610 and IPC620 certification
• Extensive experience of testing and diagnosis to component level using appropriate test equipment and BITE.
• Proven experience in maintenance and repair of PCB’s to component level. (Level 4 Maintenance).
• Previous experience of calibration procedures.
• Knowledge of Army Equipment Support Publications (AESPs) and Air Publications (APs) would be an advantage.
• Computer literate – with sound working knowledge on Windows and the MS Office suite of applications.

 

Special Features

• The post holder must have the flexibility to work in a dynamic company with a wide product range, and approach their work with enthusiasm and a positive attitude.
• The post holder must possess good verbal and written communication and interpersonal skills, to effectively work with staff from shop floor to board level, and interface directly with customers, displaying a calm, polite and professional demeanour at all times.
• The post holder must have a valid driving licence to effectively cover TRL’s multiple sites, and visits to customer sites.
• The post holder must be prepared to visit customer sites in order to conduct training and customer support.
• Respect for others
• Good Communication skills
• Energetic and enthusiastic.
• Strong team player
• Proactive
• Self starter
• Encourages and fosters teamwork
• Structured and organised
• A completer finisher
• Strong interpersonal skills
• Methodical approach
• High levels of integrity

 

 

 

To apply for the position above contact us at personnel.trl@l-3com.com.